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Dynamics 365 Field Service

Optimize field operations and increase first-time fix rates

Intelligent Work Order Management
Resource Scheduling Optimization
Mobile Field Service App
IoT & Predictive Maintenance

Revolutionize your field service operations with Dynamics 365. From intelligent scheduling to IoT-enabled predictive maintenance, empower your technicians with the tools they need to deliver exceptional on-site service.

Key Features

1

Intelligent Work Order Management

2

Resource Scheduling Optimization

3

Mobile Field Service App

4

IoT & Predictive Maintenance

5

Inventory Management

6

Customer Asset Tracking

7

Real-time Technician Location

8

Geofencing & Territory Management

9

Service History & Analytics

10

Remote Assist with AR

11

Automated Invoicing

12

Customer Notifications

Business Benefits

Increase First-Time Fix Rate

Equip technicians with complete customer history, parts availability, and remote expert support.

Optimize Resource Scheduling

AI-powered scheduling ensures the right technician with the right skills arrives at the right time.

Reduce Service Costs

Minimize truck rolls with remote diagnostics and predictive maintenance capabilities.

Improve Customer Experience

Keep customers informed with real-time updates, ETA notifications, and self-service options.

Perfect For

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Equipment Maintenance

Manage preventive and corrective maintenance schedules

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Construction

Coordinate field teams and equipment across job sites

Utilities & Energy

Manage service requests and emergency response efficiently

Ready to Get Started with Dynamics 365 Field Service?

Let's discuss how we can transform your business with this solution